Practice Rule 15, probably the toughest costs information code for any profession, is set to come into force tomorrow.
The new professional rule strengthens a solicitor’s obligation to give clear advance information about charges. The rule also requires that clients are kept regularly informed about charges, and includes an obligation for an effective in-house complaints procedure.
Law Society president Robert Sayer said: “The new rule is good news for both the profession and the public. It will help to reduce the number of complaints going to the Office for Supervision of Solicitors.”
PLS News 2/9/99
