Features

The British depend on pizza and pasta to comfort them. Stacey Meadwell asks if it is possible for a quality chain to succeed in the UK in the wake of…

Matthew Batham focuses on two large hotel groups and finds out what attracts them to the UK market despite the tourist slump.

The terrorist attacks of last year in the US exacerbated a brittle economic situation for UK-based leisure operators as tourists began to stay away in droves.

Cramming staff in like cattle with cheap equipment and little thought of their comfort will not, as some bosses seem to think, maximise profits.

Cramming staff in like cattle with cheap equipment and little thought of their comfort will not, as some bosses seem to think, maximise profits.