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BT rings changes to break agency network

BT is gearing up to take on some of the biggest property agents to win professional services contracts.

BT Facilities Services, the telecom giant’s facilities management division, is preparing to bid for FM mandates after spending the past year beefing up its in-house offering.

BTFS’s creation last August marked the end of one of the largest private sector outsourcing contracts. BT outsourced its FM work in 2001 to the Carillion-led Monteray joint venture in a contract valued at around £100m pa.

That work is now being managed by BTFS, which has over 1,500 staff handling more than 7,000 properties across the UK.

Projects director Gary Wingrove said one of the big jobs of recent months was the development of BT Sport’s studios at the London 2012 media centre in Stratford, E20.

Operations director Neil Edmond said the next phase of the plan was to start pitching for third-party mandates, with central and local government contracts likely to be a priority.

FM work has become increasingly important to the large property agents. Jones Lang LaSalle won an £800m contract from HSBC earlier this year to provide global FM across the bank’s 73m sq ft portfolio.

 

Listen to an interview with Gary Wingrove and Neil Edmond of BT Facilities Services

 

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