Trace Computers have recently supplied Sealink with their TRAMPS property management and accounting system, and what interests me is how they emphasise that this now enables Sealink to handle their property management work in-house. Such a development is by no means unique, and in recent months I have become aware that many enterprises have recognised that with computer support they do not need to rely as heavily on external consultants. Agents beware!
I know of one large retail group, for example, that have acquired a sophisticated development appraisal/project cash flow system and yet their sole agents continue to use the back-of-a-cigarette-packet approach — hardly likely to endear the client. Also, look at how several of the large institutions have developed their own portfolio valuation systems in-house, and yet many agents are still relying on finger-in-the wind techniques.
Excellent valuation software is available which could help agents to retain, or even expand, their client base, but many appear to prefer working in the dark ages. No wonder the Economic Development Briefing’s annual Chartered Surveyors Survey showed that British industry is increasingly dissatisfied with the service it receives from its property advisers.
