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Property wakes up to the web

Growth in web use and how to manage the mass of information available will be the main themes of this year’s computer show for the property industry, PCS2000. By Simon Jack

Many in the property industry have been dragged kicking and screaming into the digital age. But now, as the benefits of IT become clear, there is strong interest in a wide range of technologies – something that will be reflected at this year’s Property Computer Show.

Among the major themes at this year’s event, to be held at London’s Barbican Exhibition Halls on 17 and 18 October, will be the increasing use of web-based systems and a strong emphasis on managing the vast amounts of information that most firms now routinely collect but sometimes find difficult to use to best effect.

There are also a number of practical tools such as hand-held devices and voice recognition systems on show, along with a programme of conference sessions and seminars that respond to many of the main themes of the exhibition.

Expanding market for ASPs

The internet has already had a huge effect on the way property firms operate, but the rate of change is unlikely to slow just yet. One growing area is likely to be application service provider – ASP – products, which allow firms to use computer programs online rather than installing them on their own computers.

Bob Rosen, a director of the show’s organiser, VCM Communications, says: “Much hyped in the press, ASP solutions will be well represented at this year’s show.”

GVA Software, for example, will be showing its REAL Online service (stand 103), which went live earlier this year and is already being used by Oxfam. In return for a monthly fee, users can access products online, as GVA Software’s sales marketing manager, Kyron Keogh, explains.

“Customers will be able to register for the product on the internet and access our suite of products without the need for upfront licence and hardware costs,” he says.

Existing products upgraded

Some well-established IT products are being upgraded. Shown for the first time at the show will be an updated version of Estates Gazette’s sister web site, EGi, which has been redesigned and had a much more sophisticated search capability added.

The show will also include a new version of Raindrop Group’s Manhattan property management system (stand 9), which can be used on an ASP basis or through a property company’s own intranet.

Raindrop’s managing director, Steve Vatidis, believes that such technology will make it much easier for property firms to deploy systems throughout the organisation.

“With proper security provisions, it will also be possible for multinationals to access the application from any part of the world – without having to execute local implementation,” he says.

Other features of the new version of Manhattan include a system for meeting the “best value” requirements set out by local authorities for the management of their property assets, as well as a new rating module and features for those in the investment, retail occupier and facilities-management sectors. One user of the system is King Sturge, whose Tanya Willcocks says: “As it is a multi-lingual, modular system, it offers us lots of flexibility.”

VCM’s Rosen says that this year will also see an unprecedented amount of activity in e-commerce: “The property industry has been quite slow when compared with other industries in launching e-business products. However, PCS2000 will see a number of new solutions.”

Web-based trading platofrm

These will include a web-based trading platform for investment properties from Propex (stand 156) and an online system for the complete process of buying and selling a house from the Live Organisation (stand 226). There will also be a seminar presented by Nigel Grice of groundbreakers.net on gaining property advice online (Oct 17, 1.30pm).

Another key technology that is likely to prove increasingly influential in property over the next few years is virtual reality, which will enable people to tour both commercial and residential properties from the comfort of their own computer screens.

VCM’s Rosen says: “As agents look to differentiate their clients’ properties when viewed on the internet, many are turning to virtual tours. These tours are becoming increasingly sophisticated and a number of exhibitors will be demonstrating the latest advancements in this technology.”

There will be a joint 15-minute presentation by the University of Salford and ehouse (stand 204), a company that provides virtual tours in the form of moving 360-degree images from key vantage points in a property. Others involved in providing virtual tour products include FlashVisit (stand 215) and iPIX (stand 124).

Virtual reality is also covered in the conference programme, and Terry Wyatt of Hoare Lea will discuss how the technology could encompass new features such as sound levels and illumination (October 17, 11.15am).

As well as embracing new technologies, another important issue for property firms is how to make better use of the vast amounts of data collected. A seminar presented by CGT, “Profiting from knowledge management” (October 18, 1.30pm), will also demonstrate CGT’s Osiris software (stand 134). Director Anne Mcgreal believes more property firms are beginning to realise that they need to form a knowledge-management strategy.

“Resources are utilised more efficiently, knowledge is shared more effectively and solutions provided to the client are more innovative and more cost-effective to the organisation,” she says. “The client, after all, expects more than mere confirmation of what he already knows.”

The need for effective information has prompted many companies to upgrade their property-management products, and Fraser Williams Commercial Systems will be showing an improved, web-enabled version of its Horizon Real Estate Solutions system – formerly known as Skyline (stand 6) – as well as announcing a rebranding programme.

More from map-based systems

Another theme in the show is the broader services now being offered by map-based systems. Experian (stand 106) will be showing a range of digital Goad reports, which include detailed demographic information, that have been developed in addition to its traditional, paper-based retail maps. Imass (stand 50) will be showing its Chartis system, which offers features including a property database.

As well as providing strategic benefits, IT is proving important for more practical processes. The Speech Recognition Co (stand 222) will be showing a number of systems that have been tailored towards surveyors, allowing them to enter data straight into a database or document by speaking.

VCM’s Rosen says that such systems are likely to become more and more popular. “Huge strides have been taken in the past few years to ensure that the solutions are more usable and robust than those produced in the late 1980s,” he explains.

He says that these earlier models often required one word to be repeated 10 times or more before it was recognised.

Pocket PCs will also feature at the show. GVA Software will show a specially developed version of its Real Survey product. And, for the residential market, Survey Supplies (stand 150) will demonstrate its Pocket Property Surveyor, which is used for preparing homebuyers’ reports.

PCS2000 – who’ll be there

More than 100 companies will exhibit at London’s Barbican on 17-18 October

Exhibitor

Stand

Exhibitor

Stand

Wealth Management Software

1

Gerald Eve Property Systems

27

Circle Systems

3

Prodat Systems

28

Amco Technical Services

4

Core Systems

30

Grosvenor Systems

5

Commercial Property Database

31

Fraser Williams

6

FRS (Design IT)

32

EGi

7

Argus in the Realm

33

FOCUS

8

CTI in the Realm

33

Raindrop Information Systems

9

R-Cam

35

Trace Solutions

10

Thames Group

36

APB

11

Tornado Property Systems

38

Craft Computer Systems

12

GMW Systems

39

CALdes BOE

13

Service Works

40

Solex Computer Systems

14

Pericom

41

Management Reports International

16

Kel Computing

42

J D Edwards (UK)

24

PropertyWorld (Internet)

43

Minolta QMS

25

Business Computer Projects

45

Rutherford Johnson

26

Imass

50

Brand X 2000

26a

DeCAL 132

Estate Computer Systems

101

ihavemoved.com 133

Hexagon Software

102

Collaborative Groupware Technologies

134

GVA Software

103

Documedia

135

National Association of Estate Agents

104

Kubix

136

propertyfinder.co.uk

105

UCT

138

Experian Goad

106

Prosoft Property Solutions

139

Financial & Property Software

107

Teramedia

140

Multi-User Systems

108

DVE

141

COUNTYweb

110

Moneyextra homes (Homepages)

141

CAPS Solutions

111

Homes On-line

142

Interproperty Systems

112

Smart Estates

145

Thirlby Consulting

112A

MSP Butler Sherborn

150

Demesne Management Systems

113

Survey Supplies

150

Pear Technology Services

113

Fish4

151

Technology Blueprint

114

Dezrez.com

152

Systemslink3

115

Phoenix

152A

Pavilion IT

120

Big Hand

153

KPMG

122

DPI

154

R&A Software

123

Hewlett Packard

154

iPIX Europe

124

Kodak

154

Rentman

125

CFP Software

155

T&H Computers

130

Property Investment Exchange

156

Kinetic Technologies

131

Internet Telecom

157

ehouse

204

Provecta Online 213

08004homes.com

205

FlashVisit.com 215

GGP Systems

206

Infotech Enterprises Europe (Dataview)

216

Logotech Systems

206

High Symons

221

Eurolink Technology

207

Speech Recognition Co

222

Prototec Software

208

Ordnance Survey

224

Intelligent Addressing

210

Wildgoose Publications

225

The House Hunter 211

The Live Organisation

226

Direct Communications Software

212

Xerox OPB

228

Touchwood Software Design

212

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