An overhaul to the system that allows companies to challenge their business rates bills has resulted in a service that is “unfair”, experts have warned.
Almost nine in ten companies who are in the early stages of appealing against their rates bills are still dissatisfied with the new approach, according to a government survey.
This is despite official efforts to tackle weaknesses with a system that representatives of businesses say has made it unreasonably difficult to challenge bills that may be too high.
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