The Competition and Markets Authority has criticised the National House Building Council over a lack of transparency relating to payments made to builders.
The council, which provides warranties for new-build properties, refunds premiums to housebuilders who have a good claims history.
The refunds support the aim of the NHBC to raise housebuilding standards, its business development director, Neil Jefferson, said. Last year, the council made refunds totalling £4.5m and paid out £90m to homeowners.
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