An undercover investigation by housing charity Shelter has found routine discrimination by letting agents against tenants on housing benefit, with national chain Haart named as the “worst offender”.
Working with the National Housing Federation, Shelter researchers called 149 letting branches around the UK, and found that one in 10 had a blanket ban rejecting any applicants on housing benefit.
“The worst offender out of the big brands investigated was Haart, with an outright ban in a third of the branches called,” Shelter said.
